SUPPORT · ACCOUNT DELETION

Delete your Leave account.

How to delete a Leave Your Agent (Leave) account and the data that goes with it, in the app or without it. Leave is made by Leave Your Agent Inc. If you don't have the app, email chris@leaveyouragent.com to ask for deletion.

LAST UPDATED OCTOBER 3, 2026LEAVE YOUR AGENT INC.

1. In the app

Profile → Delete my account. You type DELETE to confirm, and deletion completes within 30 days.

You can also delete individual strands, threads or contracts in the app without deleting the account.

2. Without your key

If you no longer have a phone approved for your account, you can delete it from another phone after signing in and entering a code we email you.

If a phone is still approved for the account, such as one you lost, the deletion is a request and nothing is deleted for 7 days. During that time:

  • Every phone approved for the account is notified.
  • The account's email address receives the dates.
  • For an athlete aged 13 to 17, the parent or guardian is notified too and can cancel it.
  • The request is cancelled if anyone uses Leave on an approved phone or cancels it there.

If it is not cancelled, the account is deleted as described below, and any plan charge made through Stripe after the request is refunded.

3. Without the app

If the app isn't available to you, email chris@leaveyouragent.com and ask for your account to be deleted. You don't need to install the app again.

We verify the request by confirming access to the email on the account, or with additional information if you have no account. An authorized agent may submit a request on your behalf with proof of your written permission. We respond within 45 days.

4. What is deleted, and when

Deletion completes within 30 days after you delete your account, including backups, except as noted in section 5.

Account and profileDeleted within 30 days.
Private strandsDeleted with your account.
The WebDeleted with your account.
Contracts and documentsDeleted with your account.
Date of birthAn athlete's date of birth is deleted with the account.
Public recordDeleted with your account. We don't keep public-record profiles of people without an account.

When deletion is complete, we email the account's address to say so. For an athlete aged 13 to 17 we also email the parent or guardian that the account was deleted and when, with nothing else about the athlete.

5. What is kept

Billing recordsUp to 7 years, as tax and accounting rules require.
Request logs30 days.
Crash reports30 days.

We may keep limited information longer where we are required to by law, to resolve disputes, or to enforce our agreements; backups are purged on a rolling schedule. The full list is in the Privacy Policy, section 9.

6. Contact

Questions about deletion: chris@leaveyouragent.com. More ways to manage your data are in the Privacy Policy, section 11, and general help is on the Support page.

Leave is software. It is not an athlete agent and does not negotiate, represent or arrange deals. It organizes public information and explains terms. Not legal, tax or financial advice.